Joying Jeep head unit solution for steering wheel control doesn't work and can't hear when Bluetooth calling

Question from Joying Customer:
"Hi , i received the radio , i tried to connect but steering wheel mapping doesn't work and Bluetooth I can hear the sound coming out , the person can listen to me but I can't , I have an iPhone 6"


Reply and solution:

Hello friend, This is Amy, I received your question about sound and steering wheel control. Really sorry for the inconvenience, that problems happened because of the wires were connected wrong. Here are the solutions, please check: 1. Steering wheel control Please check the attachment, that "pink" wire is for steering wheel control, the second image is right connection, could you please check and correct it? 2. Can't hear when Bluetooth calling Please watch this video: -gray wires and white wire---front speaker wires -purple wires and green wires---rear speaker wires As you can see the video, we exchanged the position of front and rear speaker wires. Could you please unplug and reconnect the wires? And if this can't solve the issue, please e-mail me again. I also added two pictures related to the details of the speaker wires. Thank you so much. Best regards Amy Focus more on our site: http://forum.carjoying.com/ https://www.youtube.com/c/BoykaJoying https://www.carjoying.com/ https://www.carjoying.de/ https://www.carjoying.co.uk/